Frequently Asked Question

How do I set up Windows Live Mail for email?
Last Updated 3 years ago

Note: Windows Live Mail is part of the now-deprecated Windows Live Essentials suite for Windows 7. This application has reached end of life and we recommend upgrading your operating system to Windows 10. For more information, please read this Microsoft support document: https://support.microsoft.com/en-ca/help/18614/windows-essentials


When "mydomain.com" is referenced below, this should be changed out to your actual domain. (eg:  acme.com)   When "mail.mydomain.com" is referenced, it would then look something like mail.acme.com (leave the mail part).



  • Open the Start menu and launch Windows Live Mail.


  • Click File.


  • Select Options > Email Accounts.


  • Click Add


  • Now click Email Account.


  • Enter your full Email address and Password. Check the box next to Manually configure server settings and click Next.


  • In the Configure server settings window, enter the following details for your incoming server:
  1. Server type: Select POP or IMAP.
  2. Server address: For POP or IMAP accounts, use mail.mydomain.com
  3. Port: Change the default port (110) to 995 for POP accounts, or 993 for IMAP accounts. Check the box next to Requires a secure connection (SSL).
  4. Authenticate using: Secure Password Authentication (if this does not work for you, try Clear Text instead)
  5. Logon user name: Enter your email account username.


  • For the outgoing server, enter the following details:
  1. Server address: For POP or IMAP accounts, use mail.mydomain.com
  2. Port: Change the default port (25) to 465 for POP or IMAP accounts. Check the boxes next to Requires a secure connection (SSL) and Requires authentication.


  • Click Next to complete configuration.


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