V3 Mediaworks :: Support Ticket System

Click on the category to browse FAQs.

cPanel Issues (5)

Issues with cPanel access and common questions regarding cPanel functions

AWstats statistics explained

How do I access cPanel?

How do I access my website statistics?

How do I create and download a full backup of my site in cPanel?

Why can't I access phpMyadmin from inside cPanel?
Domains and DNS Issues (2)

For issues regarding domains and DNS

How do I change my MX record?

What should my name servers be set to?
Email Issues (11)

Issues for setting up your email and troubleshooting email issues

Email sending limits

Horde isn't deleting emails, just marking them deleted

How can I filter out incoming spam?

How do I access my webmail on a standard port that my firewall won't block?

How do I configure SpamAssassin?
FTP Issues (1)

Issues involving FTP access

cPanel and/or ftp is not accepting my password

Please Wait!

Please wait... it will take a second!